How to return your item
To return your item please visit https://www.hammettshirts.com/royalmailreturns (opens the Royal Mail website), enter your details and print your free returns label.
**Christmas 2018: Purchase made between 23 November and 1 December 2018 can be returned any time before 28 January 2019 for a refund or exchange**
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return please enclose a completed returns form or a receipt or proof of purchase.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment.
dd an additional shirt to your order, you will pay the full price for that shirt. If you would like four shirts, we’d suggest two separate orders to benefit from the £90 offer on all shirts.
If you buy two shirts whose total price is less than £90, you will pay the lower price.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at email@example.com.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item:
- Send us an email at firstname.lastname@example.org
- Print a free returns label at https://www.hammettshirts.com/royalmailreturns
- Send your item to: Hammett Shirts, c/o Sussex Transport, Downsview House, Marlborough Road, Lancing Business Park, Lancing. West Sussex. BN15 8SU.
PayPal users can apply for refunds on any return postage through their PayPal account.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over £75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.